SOLUTIONS

One Engine.
Three Ways to Win Your Customer.

Loyalty, gift cards and gamification — all running on the same engine, so you can launch one and switch on the rest as you grow.

Loyalty · Mall AppGOLD
4,820 pts

Loyalty & Mall App

Points accrual and redemption across every tenant, tier management, e-wallet, parking payment and a branded mall app — on Android, iOS, web and USSD.

JAWALI GIFT4821 09•• •••• 7730

Gift Card Programmes

Branded digital and physical gift cards, issued and redeemed across tenants with real-time balance sync and reconciliation.

E-LOTTERYDRAW #12
#04-7731
ASCENCIA MALLSVALID

E-Lottery & Gamification

Ticketed draws and gamified engagement layered on the same member base — no separate system to reconcile.

All three run on the same engine — launch one, switch on the rest as you grow.

MANAGEMENT CONSOLE

Run your entire programme from one console.

01

Dynamic Rule Engine

Set accrual, redemption, tiers, expiry and fraud rules on the fly — no code releases.

Points IssuedRedemption Volume
02

Campaigns & CRM

360° member profiles, segmentation and automated SMS, WhatsApp and email campaigns.

Members by TierCampaign ROI
03

Merchant Management

Onboard tenants, issue roles, track performance, automate invoicing and reconciliation.

04

Analytics on Power BI

Registrations, earn-burn ratios, campaign ROI and lapsed-member alerts — in real time.

WHY JAWALI

Bespoke technology, not off-the-shelf licences.

OwnershipTypical vendorsJawali
OwnershipLicensed platforms you rent, features you can't changeBespoke builds — copyright sits with you and Jawali
PaymentsCard-first rails bolted onto African marketsM-Pesa, Airtel Money, Equitel & T-Kash native from day one
SpeedLong scoping cycles, slow vendor queuesLive in ~90 days from kickoff to commissioning
SupportRemote ticketing from another timezoneOn-site first-level support stationed with you for 6 months
Cost ModelHeavy licence fees and rigid minimumsTransparent setup plus flexible flat or revenue-linked maintenance

Jawali is the technology partner, not just the vendor — we build, run and grow the programme with you.

DELIVERY & TRUST

Built for African Retail From Day One.

Mobile Money Native

Direct integration to M-Pesa, Airtel Money, Equitel and T-Kash for purchase, top-up and payout.

~90 days
kickoff to go-live
6 months
on-site support

Security & Fraud Control

Dynamic fraud rules, role-based access and information-security controls protecting customer data.

Cloud Hosted & Managed

Fully hosted and maintained by Jawali, with API integrations to parking, ERP and events systems.